Distributor Rairoa Records
Sales Manager Masao Nakamura
Address Sato Building 403, 5-29-16 Daisawa, Setagaya-ku, Tokyo
Necessary charges other than the product price Shipping fee is 300 yen nationwide.
If the product is returned due to long-term absence, incomplete address, etc.,
Shipping will be charged again.
Application Expiration Date Your order will be valid for one week from the date of application.
If there is some kind of incompleteness such as the address and it cannot be shipped,
After one week from the order, it will be treated as a cancellation.
Defective products Please note that we cannot accept returns due to customer reasons.
If the product is defective or the delivered product is different from the ordered product, we will exchange it for a non-defective product if it is in stock.
For exchanges or returns, please contact us within 7 days after you receive the item.
Please note that we cannot accept exchanges or returns if we do not hear from you within 7 days of receiving the product.
Delivery time We will ship within 3 days after payment is confirmed.
The arrival of the product depends on the area, but it will be within 1 to 3 days after shipping.
Payment Methods Currently we only accept bank transfers.
Please transfer to the designated account.
The product will be shipped as soon as payment is confirmed.
The arrival of the product depends on the area, but it will be within 1 to 3 days after shipping.
Payment period Within 7 days after ordering
Return period Within 7 days from the date of arrival of the product
Return shipping fee Returned goods due to this defect will be borne by our shop.
The customer is responsible for any returns due to customer's convenience. note that.
Trade name or service name Rairoa Records Web Shop
Email address railoa.records@gmail.com
Website URL http://rairoarecords.cart.fc2.com/
Note: After confirming your order, you will receive an automatic reply email.
Please be sure to set up so that you can receive emails from railoa.records@gmail.com.
We take the utmost care in handling your personal information.
It will never be used for purposes other than mail-order sales.